Featured Faculty Books

The Truth About Avoiding Scams
(FT Press, 2008)
Steve Weisman

From the back cover:
Scams are everywhere...now discover exactly how to protect yourself!

  • The truth about recognizing today’s newest scams — online and off
  • The truth about safeguarding your money, health, and reputation
  • The truth about phishing, vishing, pharming, slamming, and more

Scams have always been with us, and they always will be - except now, technology makes scammers’ jobs even easier, enabling them to reach out from anywhere around the world, and take advantage of more people than ever before. No matter how smart you think you are, you can easily become a victim: in fact, scammers have discovered that educated, sophisticated individuals are among their best targets. The Truth About Avoiding Scams arms you with everything you need to protect yourself: real, up-to-the-minute knowledge, and the “internal sensors” you need to sniff out even the subtlest, most well-crafted scams. Consumer finance expert and nationally syndicated radio host Steve Weisman offers quick, bite-size, just-the-facts information about every type of fraud, from identity scams to computer-based fraud, travel and health scams to phony educational loans and scholarships. Weisman exposes the new epidemic of “affinity fraud,” where “people just like you” target you based on your ethnicity, racial group, church, club, or fraternal organization. You’ll find up-to-the-minute guidance on avoiding illegitimate online dating services; “cramming” and other phone frauds; tax and Social Security scams; employment, home repair, and investment scams; and a whole lot more.
 
Unlike some books on scams, this one’s simple to read, simple to
use, up to date, and complete: the only guide you need to keep yourself safe!

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Moderating Usability Tests: Principles and Practices for Interacting (Interactive Technologies)
(Morgan Kaufmann, 2008)
Joseph S. Dumas and Beth A. Loring

Many aspects of usability testing have been thoroughly studied and documented. This isn’t true, however, of the details of interacting with the test participants who provide the critical usability data. This omission has meant that there have been no training materials and no principles from which new moderators can learn how to interact.

Moderating Usability Tests is the place for new and experienced moderators to learn about the rules and practices for interacting that have never been described in one place before. Authors Dumas and Loring draw on their combined 40 years of usability testing experience to develop and present the most effective principles and practices - both practical and ethical --for moderating successful usability tests.

To help usability professionals, students, and novices understand these principles, the authors provide videos from their lab that demonstrate good and poor interaction as well as commentary from a panel of testing experts on why certain techniques succeed or fail.

• Presents the ten golden rules that maximize every sessions value
• Offers targeted advice on how to maintain objectivity
• Discusses the ethical considerations that apply in all usability testing
• Explains how to reduce the stress that participants often feel
• Considers the special requirements of remote usability testing
• Demonstrates good and bad moderating techniques with laboratory videos accessible from the publishers companion web site

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Grammar for the Soul: How a Mere Comma Can Make Your Day
(Quest Books, 2008)
Lawrence A. Weinstein

In Grammar for the Soul Lawrence Weinstein shows that simple grammar such as syntax and punctuation can be utilized as tools for change and growth, just as yoga and the martial arts are used for self-improvement. He compares the realm of grammar to a kind of psycho-social gymnasium, where—instead of weights, a treadmill, mats, and a balance beam—one finds active verbs, passive verbs, periods, apostrophes, dashes, and a thousand other pieces of linguistic equipment, each of which, when properly deployed, can provide exercise for the spirit.

Weinstein offers scores of connections between grammar and well-being, some pronounced, others subtle. "Conceivably," he writes, "every attribute a person might desire—from decisiveness in an emergency, to trust and generosity and the ability to tolerate uncertainty—stands to benefit from changes in one’s verbal conduct.

With a nod to linguist Benjamin Lee Whorf, Weinstein demonstrates how language molds our thinking and how changing the language we use can change our lives. His prose is packed with witty anecdotes and clear examples, as well as with enlightening metaphors like this: "There are people who would just as soon colonize a foreign nation as they would ‘colon-ize’ a sentence. To them, that two-pointed mark is a double-barreled shotgun; they keep it locked away."

Audiences running the gamut—from writers, teachers, and students, to all those interested in improving their personal and professional lives—are sure to be both educated and entertained

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Beyond the Archives: Research as a Lived Process
(Southern Illinois University Press, 2008)
Edited by Gesa E. Kirsch (Bentley) and Liz Rohan; Bentley contributors: Kate Davy, Alicia Nitecki

This collection of highly readable essays reveals that research is not restricted to library archives. When researchers pursue information and perspectives from sources beyond the archives—from existing people and places— they are often rewarded with unexpected discoveries that enrich their research and their lives.

Beyond the Archives: Research as a Lived Process presents narratives that demystify and illuminate the research process by showing how personal experiences, family history, and scholarly research intersect. Editors Gesa E. Kirsch and Liz Rohan emphasize how important it is for researchers to tap into their passions, pursuing research subjects that attract their attention with creativity and intuition without limiting themselves to traditional archival sources and research methods.  

Eighteen contributors from a number of disciplines detail inspiring research opportunities that led to recently published works, while offering insights on such topics as starting and finishing research projects, using a wide range of types of sources and methods, and taking advantage of unexpected leads, chance encounters and simple clues. In addition, the narratives trace the importance of place in archival research, the parallels between the lives of research subjects and researchers, and explore archives as sites that resurrect personal, cultural, and historical memory.

Beyond the Archives sheds light on the creative, joyful, and serendipitous nature of research, addressing what attracts researchers to their subjects, as well as what inspires them to produce the most thorough, complete, and engaged scholarly work. This timely and essential volume supplements traditional-method textbooks and effectively models concrete practices of retrieving and synthesizing information by professional researchers.

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Morning Gothic: New and Selected Poems
(Vehicule Press, 2008)
George Ellenbogen

Over the last thirty-five years, George Ellenbogen has produced a steady flow of poetry celebrated for its light touch with difficult, often dark subjects; whether autobiographical (divorce) or political (the Holocaust). Distinguished by their moral boldness and humane wisdom, Ellenbogen’s poems never shy away from the underside of human experience. Drawn from his last four books of poetry, and with powerful new work, Morning Gothic gives us a Canadian poet quite unlike any other—one whose well-lit imagination leads us to unusual and unsettling visions.

George Ellenbogen’s books include Along the Road from Eden (1989) and The Rhino Gate Poems (1996), which has been translated into German and French. He has read on both sides of the Atlantic and is the subject of a documentary film, George Ellenbogen: Canadian Poet in America. A Montrealer by birth and upbringing, he lives in Boston.

Morning Gothic includes an introduction by author John Kinsella.

“This is a book that breathes into you over time and rereading.... I hope readers appreciate how significant he is. Ellenbogen is, for me, one of the most human and humane poets I have ever read.” –John Kinsella

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Firms of Endearment: How World-Class Companies Profit
from Passion and Purpose
(Wharton School Publishing, 2007)
Rajendra S. Sisodia, David B. Wolfe, Jagdish N. Sheth (Emory University)

Voted one of the top 30 Best Business Books in 2007 by Soundview Executive Book Summaries.

Love, Joy, Authenticity, and Soul:
Building Winning Businesses in the
New Age of Transcendence
 
• Why today’s most humane companies are blowing away the S&P 500 averages
• Increasing “share of heart”: delivering the emotional, experiential, and social value your stakeholders are demanding
• 30 powerful case studies, including CarMax®, Timberland™, Jordan’s Furniture, Trader Joe’s, Wegmans, and Toyota™
 
Today’s best companies get it. From Costco® to Commerce Bank, Wegmans to Whole Foods®: they’re becoming the ultimate value creators. They’re generating every form of value that matters: emotional, experiential, social, and financial. And they’re doing it for all their stakeholders. Not because it’s “politically correct”: because it’s the only path to long-term competitive advantage.

These are the Firms of Endearment. Companies people love doing business with. Love partnering with. Love working for. Love investing in. Companies for whom “loyalty” isn’t just real: it’s palpable, and driving unbeatable advantages in everything from marketing to recruitment.

You need to become one of those companies. This book will show you how. You’ll find specific, practical guidance on transforming every relationship you have: with customers, associates, partners, investors, and society. If you want to be great–truly great–this is your blueprint.
 
We’re entering an Age of Transcendence, as people increasingly search for higher meaning in their lives, not just more possessions. This is transforming the marketplace, the workplace, the very soul of capitalism. Increasingly, today’s most successful companies are bringing love, joy, authenticity, empathy, and soulfulness into their businesses: they are delivering emotional, experiential, and social value—not just profits.

Firms of Endearment illuminates this, the most fundamental transformation in capitalism since Adam Smith. It’s not about “corporate social responsibility”: it’s about building companies that can sustain success in a radically new era. It’s about great companies like IDEO and IKEA®, Commerce Bank and Costco®, Wegmans and Whole Foods®: how they earn the powerful loyalty and affection that enables truly breathtaking performance.

This book is about gaining “share of heart,” not just share of wallet. It’s about aligning stakeholders’ interests, not just juggling them. It’s about building companies that leave the world a better place. Most of all, it’s about why you must do all this, or risk being left in the dust... and how to get there from wherever you are now.

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Blaze: Discourse on Art, Women and Feminism
(Cambridge Scholars Publishing, 2007)
Edited by Kathy A. Halamka (Bentley) and Karen Frostig

How has feminism matured over the years? What are the pressing agendas for today’s feminists working in the arts?

Blaze: Discourse on Art, Women, and Feminism emerges as a navigational text, celebrating past victories while charting new directions for today’s second wave and third wave feminists. A feminist anthology, Blaze is comprised of feminist artists, art historians, critics, journalists, curators, interdisciplinary artists, and arts administrators of diverse backgrounds, living across the United States. The book grows out of the 2006 Annual National Women’s Caucus for Art (WCA) conference, held in Boston, Massachusetts.

Blaze features 15 detailed and well-documented feminist histories that narrate a number of pertinent strands of activism regarding feminist art, scholarship, and organizational development while exploring current crossroads. Conversations occur between myriad groups of women: second wave to third wave; third wave to second wave; second wave to second wave; third wave to women who do not identify themselves as feminists. The book addresses a number of timely issues related to representation, work, collaboration, environmental interventions, and social justice platforms.

Blaze: Discourse on Art, Women, and Feminism captures feminist arts professionals working together across differences. In a world filled with strife, it is this form of engagement that inspires continued activism.

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Global Babel: Questions of Discourse and Communication in a time of Globalization
(Cambridge Scholars Publishing, 2007)
Edited by Samir Dayal and Margueritte Murphy

Globalization as we know it today would be unimaginable without the revolution in information and communication technologies of the last thirty years. Yet have we achieved “one world” as the promotional hype for cellular and digital networks would have it?

This collection of essays explores the current state of communication and discourse in a globalized environment. The essays are united by an awareness that, whether understood technologically, economically, epistemologically, or culturally, globalization is a discursive field with discrepant assumptions, categories and conclusions. As such, globalization is double-edged, and complex. It can certainly enable the exploitation of the powerless by the powerful; in different contexts, or at different moments, it can also facilitate individual and collective agency. It is this doubleness, this complexity, that this collection seeks to bring into focus.

This volume offers an interdisciplinary forum where technological, aesthetic, and ethical issues relating to globalization inhabit the same conceptual frame. Together the essays address the central issue of how the new knowledges of globalization are being articulated, and explore the cultural consequences and success of such communication and knowledge exchange.

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Guidelines: A Cross-Cultural Reading/Writing Text, 3rd Edition
(Cambridge University Press, 2007)
Ruth Spack

Guidelines, Third edition, is an advanced reading and writing text designed specifically to strengthen students' academic writing. The cross-cultural readings in Guidelines offer a wide range of thought-provoking subject matter, varying in genre, viewpoint, length, and style. As students respond to the readings and work their way through the writing assignments, they are assisted by strategies laid out in 'Guidelines' boxes and by examples from other student writers. Writing assignments include research writing and essays that synthesize sources, critique arguments, and analyze fiction. A handbook is included as a reference guide in the back of the book. It contains sections on documenting sources, drafting and revising, and correcting grammatical errors.

Guidelines, Third edition, is a major revision. The readings have been updated, the chapters are easier to navigate, and the 'Guidelines' now include references to the Internet as a means of research. *Also published by Spack, Guidelines: A Cross-Cultural Reading/Writing Text, Teacher’s Manual.

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The Sales Manager's Success Manual
(AMACOM, 2007)
Wayne M. Thomas

The crucial advice sales managers need to lead their people to better results ... and higher profits!

Today’s sales managers face a tough challenge. They must be more productive than ever while relying more on partners and technology with reduced resources in the field. And with fewer, larger customers, every decision becomes more important—and riskier. The Sales Manager’s Success Manual provides the critical information sales managers need to succeed in this increasingly difficult job.

Covering fundamental sales management topics including compensation, forecasting, and motivation, along with more advanced topics such as dealing with internal politics, understanding generational issues, managing up, and developing intuition, the book shows readers how to:

• hire the best sales force
• foresee potential surprises
• help reps make better decisions
• save time and resources
• target accurately for better results
• work with the CEO and the rest of the company

Packed with savvy advice, enlightening case studies, and no-nonsense know-how, The Sales Manager’s Success Manual is a one-of-a-kind book no sales manager should be without. 

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Remember Me to Lebanon: Stories of Lebanese Women in America
(Syracuse University Press, 2007), Evelyn Shakir

Evelyn Shakir crafts this collection of telling and often luminous stories about the lives of Lebanese women in America.

Rich in history and cultural detail, the stories are set in different eras, from the 1960s to the present and carrying us back, on occasion, to the turn of the 20th century.

Each in their own way, Shakir’s first- and second-generation women work either to reclaim their Lebanese heritage or to leave it behind. In “The Story of Young Ali,” a teenage girl resists her beloved father’s traditional tales of honor and self sacrifice. The matriarch of "House Calls," on the other hand, is so wedded to the past that she returns from the grave to harangue her Americanized family. In “Oh, Lebanon,” a young woman who has fled Lebanon's civil war and refuses to cover her hair with a scarf finds that turning her back on her past leads her in unexpected directions.

With agile humor and emotional truth, Shakir offers multiple perspectives on the experience of Lebanese women in the United States. Her stories dismantle stereotypes and remind us that women of Lebanese background have been a part of the American narrative for over a century.

Check for Bentley Library availability.

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Socio-Economic Intervention in Organizations: The Intervener-Researcher and the SEAM Approach to Organizational Analysis
(Information Age Publishing, 2007)
Edited by Anthony F. Buono (Bentley) and Henri Savall

The sixth volume in the Research on Management Consulting series begins with an overview of the development of the socio-economic approach to management (SEAM), and its guiding framework and methodology. The book is then divided into three sections. The first part presents illustrations of SEAM interventions in different types of organizations, including industrial and service companies, and non-profit organizations. The next section looks at cross-cultural applications and assessments of SEAM experiments in Africa, Asia, Mexico and the United States, ending with a chapter on intervening in multinational corporations in general. The volume concludes with a section that examines issues and challenges in SEAM intervention.

Check for Bentley Library availability.

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Exploring Information Systems Research Approaches
Readings and Reflections (Routledge, 2007) Edited by
Robert D. Galliers, M. Lynne Markus and Sue Newell

Exploring Information Systems Research Approaches is intended for supervisors and research students in the Information Systems and related fields. This collection of thought-provoking articles, arranged in sections that reflect the broadening nature of the field, provides examples of a range of research approaches. The book focuses on different research approaches — their strengths, limitations, and the conclusions which can be drawn from them — and explores the impact of information and communication technologies on groups, on organizations, between organizations, on markets, and on society worldwide.

The articles selected have been chosen to represent an approach to research, or an alternative design within an approach (e.g., single case versus multiple cases; survey within industry versus survey across industries). Each section is preceded by an editorial introduction that places the chosen articles in context of other, similar research, and provides a summary of the articles in terms of the research method employed, focus and perspective of the research, technology being employed, and findings and overall contribution of the work.

Check for Bentley Library availability.

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Boomer or Bust: Your Financial Guide to Retirement, Health Care, Medicare, and Long-Term Care
(Prentice Hall, 2006)
Steve Weisman

If you're among the millions of baby boomers in the "sandwich generation" — planning for retirement, helping your kids, and worrying about aging parents —Boomer or Bust presents reliable, up-to-date financial guidance in "plain English."

As one of America's leading elder law attorneys — and host of the nationwide radio show A Touch of Grey — Weisman covers these issues with unique expertise, clarity, empathy, and humor. He demystifies IRAs, 401(k)s, annuities, reverse mortgages, long-term care insurance, home care, assisted living, nursing homes, living wills, and advance health care directives. He reveals valuable tax breaks, new Social Security, Medicare, and Medicaid changes, and investment mistakes you can't afford to make.

“This book is full of helpful information that can make your life better, your parents’ lives better, and your children's lives better,” Weisman writes." It lays out a framework upon which you can build a future. The book is also filled with humor, trivia, and references to movies, music, and television — since that is the world of baby boomers.

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Environmental Economics and Management: Theory, Policy and Applications (4th Edition)
(South-Western College Publishing, 2006)
Scott J. Callan and Janet M. Thomas

By retaining a strong focus on policy and real-world issues, ENVIRONMENTAL ECONOMICS AND MANAGEMENT: THEORY, POLICY AND APPLICATIONS, provides an applied, practical approach to environmental economic theory accessible to students with either minimal or more advanced economic exposure. The text has a modular structure, which not only organizes the presentation, but also provides a format that allows instructors flexibility and preference in designing material for the course. The presentation does not compromise economic theoretical concepts, but it does complement economic theory with timely, real-world applications. This text is intended to give undergraduate and MBA students a clear perspective of the relationship between market activity and the environment. The text integrates the business perspective in the development of environmental decision-making — a vantage point often overlooked in more conventional treatments. The general approach uses economic analytical tools such as market models, benefit-cost analysis, and risk analysis to assess environmental problems and to evaluate policy solutions.

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Challenges and Issues in Knowledge Management
(Information Age Publishing, 2005)
Edited by Anthony F. Buono (Bentley College) and Flemming Poulfelt 

The fifth volume in the Research on Management Consulting series contains sixteen chapters that focus on knowledge management (KM) within the context of the management consulting industry, the dynamics associated with knowledge sharing and dissemination, methodological approaches to studying knowledge in organizations, and reflections on knowledge management and management consulting. As the chapters underscore, it is important to ensure that KM initiatives are aligned with the needs of the organization and its members, that the KM system is “owned” by organizational members with particular emphasis on executive sponsorship and team member acceptance, and that it be understood as an ongoing process rather than simply another management objective or faddish consulting tool.

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Creative Consulting: Innovative Perspectives on Management Consulting, Volume 4
(Information Age Publishing, 2004)
Anthony Buono, Series Editor

The basic objectives of this research series are to further the links and dialogue between applied scholars and scholarly practitioners in the consulting field, capturing innovative empirical and conceptual research and field experience, and disseminating the resulting insight to a broad range of practitioners, academicians and organizational executives. Targeted articles will focus on a wide range of topics, encompassing research on: the consulting industry itself, including the management, marketing and expansion of professional services firms; critical examination of current trends in the consulting field; conceptualization and evaluation of intervention techniques and strategies; and reflections on consulting experiences. Interdisciplinary and international perspectives on these different topics are strongly encouraged, as are perspectives from both internal and external consultants and change agents.

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A Primer on Organizational Behavior, 6th Edition
(John Wiley & Sons, Inc., 2005)
James L. Bowditch & Anthony F. Buono

The book offers a concise and thorough overview of micro- and macro-topics in organizational behavior and their application in contemporary organizational life. The volume features sufficient content depth and guidance to enable the reader to explore scholarly research in the field. In addition to a general updating throughout, the new edition includes new material on emotional intelligence, knowledge management, group dynamics, virtual teams, organizational change and organizational structure.

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Principles of Private Firm Valuation
(John Wiley & Sons, Inc, 2005)
Stan Feldman

In Principles of Private Firm Valuation, Stan Feldman combines recent academic research and practical real-world experience to help readers better understand the multitude of factors that determine private firm value. For the financial professional serving private firms - who are increasingly being called upon to give advice on issues related to firm valuation and deal structure - this comprehensive guide discusses critical topics, including how firms create value and how to measure it, valuing control, determining the size of the marketability discount, creating transparency and the implications for value, the value of tax pass-through entities versus a C corporation, determining transaction value, and the valuation implications of FASB 141 (purchase price accounting) and 142 (goodwill impairment).

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Victorian Boston Today: Twelve Walking Tours, (Northeastern University Press, 2004) Edited by Mary Melvin Petronella
Intro by Mary Melvin Petronella

This lavishly illustrated guidebook to the many distinctive attractions of Boston's Victorian heritage provides the walker and the armchair traveler alike with delightful and enlightening discoveries of the city's remarkable treasure trove of nineteenth-century landmarks and luminaries. Designed and written by a diverse group of specialists in history, architecture, literature, and culture, the narrators of these twelve unique tours offer rich historical detail and engaging anecdotes about this vibrant period in Boston's past.

Victorian Boston Today, edited by Mary Melvin Petronella for the New England Chapter of the Victorian Society of America, includes a beautifully drawn map for each tour, and contains such features as expanded descriptive captions for the profuse vintage illustrations, telephone numbers and web addresses for sites open to the public, directions between tour sites, information about public transportation, and a wealth of other practical enhancements and tips.

From the South End's signature residential squares, to the Black Heritage Trail™, to Jamaica Plain's pastoral landscape, these walking tours vividly recapture the spirit of Victorian Boston. The guidebook will fascinate Boston residents, tourists, and historians, and it will provide inspiration for the active preservation of the city's magnificent buildings and neighborhoods.

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Fundamentals of Customer-Focused Management: Competing through Service
(Praeger Publishers, 2003) Joby John  

Customer-orientation, customer-centricity, and customer relationship management (CRM) are not new concepts. While information technology has created tremendous opportunities, the majority of CRM investments and initiatives fail because firms do not have the appropriate orientation to serving the customer.

In Fundamentals of Customer-Focused Management: Competing through Service, Joby John aims to get readers to think about the firm and the way it conducts business - with a customer focus. Providing superior service becomes a prerequisite for any strategy to succeed. This book is essential for the firm to stay focused on the customer, as they take advantage of opportunities and address the challenges to remain competitive.

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Feminism and Composition: A Critical Sourcebook
(Bedford/St. Martin's Press, 2003) Gesa E. Kirsch and co-editors

In Feminism and Composition, Gesa Kirsch and co-editors collect the most influential and frequently collects the most influential and frequently cited articles in feminist composition spanning the past thirty years.

A valuable reference containing articles and bibliographies, the book explores the history of feminist pedagogy, theory, and research in five parts:

  • Early Feminist Voices and Visions
  • Feminist Theories and Research
  • Gender and Forms of Writing
  • Gender, Teaching and Identity
  • Feminism and the Politics of the Profession

In addition, five new essays offer a unique perspective on the influence of the articles included. The book and chapter introductions not only frame the history of feminism in composition but also examine the issues and questions that are vital to the field today.

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Business Processes & Information Technology
(Thomson South-western, 2004)
Ulric J. Gelinas, Jr., and Jane Fedorowicz, (Bentley College) and Steve G. Sutton

This text helps prepares students to effectively use, manage, and participate in the development of information technology applications in support of common business processes. Interconnections among an organization's management, business processes, information systems and information technology are brought out in each chapter as is an emphasis on governance control, security of business processes, information systems - especially underlying financial information systems - and emerging technologies.

Designed for sophomore-level core information systems (IS) or MIS courses taught for business students by IS instructors; for a principles/foundation-level accounting course emphasizing business process analysis; or for accounting information systems (AIS) courses offered early in the business/accounting curriculum, the text centers around three themes: IT innovations, e-business and enterprise.

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IS Management Handbook, Eighth Edition
(Auerbach Publications, 2003)
Heikki Topi and co-editor 

Even in a down economy, the challenges IT management and staff face are still the same. They're called upon to perform the almost-impossible tasks of evaluating, purchasing, integrating, and maintaining complex IT systems, and directing these systems to meet ever-changing goals.

So the question becomes, 'how can they tackle these dilemmas and maximize resources?' In the eighth edition of "IS Management Handbook," Associate Professor of Computer Information Systems Heikki Topi offers a real-world guide that details how IT professionals can align people, information, and technology with the strategic goals of an organization. The handbook offers business and technical insight from leading names in the technology sector, and provides the information that allows IT managers to effectively organize people and processes, and efficiently integrate and maintain infrastructure, applications, support systems, e-business tools, and databases.

In addition, the handbook:

  • Explores how different management styles can be used to successfully direct staff, processes and systems toward strategic goals
  • Delivers key recommendations on managing the design and operation of systems, with a focus on networking, data warehousing, and security
  • Details ways to maximize success of e-business systems
  • Outlines how to assess and efficiently integrate new technologies, including packaged enterprise systems, Web services, wireless access tools, peer-to-peer solutions, and more
  • Provides guidelines, frameworks, checklists, and other tools for many critical topics

Check for Bentley Library availability.

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Environmental Economics and Management: Theory, Policy, and Applications, (Third Edition)
(South-Western Publishers, 2004)
Scott J. Callan and Janet M. Thomas 

Scott Callan and Janet Thomas have retained a strong focus on policy and real-world issues in the third edition of their text to make environmental economic theory accessible to undergraduate and MBA students, regardless of their prior exposure to economics. The format allows instructors flexibility and preference in designing course material. In addition to a general approach using economic analytical tools, such as market models, benefit-cost analysis, and risk analysis to assess environmental problems and to evaluate policy solutions, a business perspective is integrated in the development of environmental decision-making.

The authors have added several new features for this edition. Among these are 77 updated applications on such topics as why the U.S. withdrew from the Kyoto Protocol, ISO 14000 International Standards on environmental management, and G.E. Ordered to Dredge the Hudson River: Do the Benefits Justify the Costs? A new module, Global Environmental Management, includes one chapter on sustainable development and international trade, and another on industrial ecology and pollution prevention. A text appendix includes selected data tables and other content which simplifies the overall presentation while retaining information for instructors who prefer to cover material in greater depth.

New topics include Environmental Kuznets Curve; the role of the World Trade Organization in environmental issues; extended product responsibility; the new arsenic standard; the debate over the new source review; green chemistry, the new Brownfields Bill of 2002; design for the environment, and remanufacturing.

Thomas and Callan also examine the environmental costs associated with the September 11 terrorist attacks, and recent litigation involving the new NAAQS for PM and ozone. Tables and figures have been updated right up to publication date and the authors have included margin definitions and key concepts in each chapter to help students master the terminology and fundamental concepts as well as Internet links highlighting resources for instructors and students.

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Strategic Information Management: Challenges and Strategies in Managing Information Systems, Third Edition
(Butterworth-Heinemann, 2003)
Robert D. Galliers and co-author

"There are few companies that can afford the luxury of ignoring information technology and few individuals who would prefer to be without it - despite its occasional frustrations and the fears it sometimes invokes," write the authors in the introduction to their newly revised book, "Strategic Information Management."

The third edition of "Strategic Information Management," edited by Bentley College Provost Robert D. Galliers and Baylor University Professor of Information Systems Dorothy E. Leidner, offers a selection of articles on key issues in information systems management today.

"Without an information systems strategy, the achievements of the [information systems] in any given organization are likely to be more a result of hap and circumstance than a carefully guided intentional objective," the authors write.

Articles are organized under the chapters: IS Strategy, IS Planning, Business Strategy and Organization Environment and address topics including change management strategy, decision making, e-commerce and customer service. Targeted to MBA, MS and senior undergraduate students, each chapter also includes questions to be used in classroom discussions and recommended resources for additional reading. This third edition contains new articles as well as updated chapters.

"The [book] incorporates aspects of strategic management, globalization, the management of change and human/cultural issues which may not at first sight have been considered as being directly relevant in the world of information technology," the authors continue. "Without due consideration to the kind of issues introduced in this book, these mistakes are likely to continue."

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Touch the Universe: A NASA Braille Book of Astronomy
(National Academy Press, 2002)
Noreen Grice

A new astronomy book by Bentley science professor Noreen Grice's makes the wonders of the universe accessible to the visually impaired.

"Touch the Universe: A NASA Braille Book of Astronomy" (National Academy Press, 2002) combines photographs taken by the Hubble Space Telescope with large text and Braille descriptions. The photos are embossed with lines, bumps and other textures so readers can feel Jupiter's red spot, the gasses of the Eskimo Nebula and other heavenly bodies.

"A visually impaired person can still touch and smell a flower, or a tree, or an animal, but he or she could only imagine what an astronomical object is like ... until now," says Grice.

Grice has worked for more than 15 years to make astronomy accessible to the handicapped. She has obtained several grants for her work at the Charles Hayden Planetarium at the Museum of Science in Boston.

"Touch the Universe" was funded by a NASA grant and tested by students in a tactile astronomy class at the Colorado School for the Deaf and the Blind. It is intended for sighted as well as visually impaired teens and adults.

Grice is adjunct assistant professor of astronomy at Bentley College and planetarium operations coordinator at the Boston Museum of Science. Her first Braille astronomy book, "Touch the Stars" (National Braille Press, 2000) is in its fourth edition. She also authored "Touch the Dinosaurs" (National Braille Press, 1999). Grice has written for Odyssey Magazine and was host of an Emmy Award-winning show, "Mission Mars," which aired nationally in 1999.

For more information on her book, visit http://www.touchtheuniverse.com/.

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Winterfischer
(Edition Kappa, 2002)
George Ellenbogen

"Winterfischer" is the German translation of English Professor George Ellenbogen's poetry collection, "The Rhino Gate Poems." This edition was translated by Hans Christian Oeser.

"The Rhino Gate Poems" was originally published in English in Canada (Vehicule Press, 1996). When it was published by l'Harmattan in 1998, it became the first bilingual (English-French) poetry book to be published in France by a Canadian poet.

Ellenbogen spent several weeks this summer touring France and Germany to support the new translation. His book tour included readings at University of Freiburg, Frei Universitat of Berlin and Technische Universitat in Dresden, Germany. Ellenbogen was also interviewed by a University of Salzburg student who is writing a thesis on his poetry.

George Ellenbogen has taught at Bentley College since 1965 and directs Bentley's Creative Writing Forum. He has published three other books of poetry, "Winds of Unreason," "The Night Unstones," and "Along the Road from Eden." Individual poems have appeared in anthologies in North America, Europe and Australia. He has received writing grants from the Karolyi Foundation in France, the Montalvo Association in California and, this summer, from the Virginia Center for the Creative Arts. He is the subject of a documentary "George Ellenbogen: A Canadian Poet in America" and is former poetry editor of Boston Today.

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What Every Business Owner Should Know about Valuing their Business
(McGraw-Hill, 2002)
Stan Feldman, Tim Sullivan and coauthor

About 4.5 million private business and professional practice owners in the U.S. are nearing retirement and will soon be looking to sell their businesses or include it in their estate planning. One of the biggest challenges in planning this type of event is determining the fair market value of the business or professional practice.

"What Every Business Owner Should Know about Valuing their Business," a new book written by valuation experts and Bentley College Finance professors Stan Feldman and Tim Sullivan and consultant Roger M. Winsby, is the first resource to provide business owners an introduction to how potential buyers, the Internal Revenue Service and business brokers determine the fair market value of a privately held business.

Knowing the value of a privately held business can make a critical difference in how well a business owner is compensated for the years of work and risks taken to build the business. Understanding the factors that determine the value of a business can also be useful to younger owners by showing them how to increase the profitability of their company.

"What Every Business Owner Should Know about Valuing their Business" educates business owners on the methods of business valuation, issues relating to valuation and gives them practical information on what questions to ask, where to go for a professional valuation, and what that valuation should cost. The methods of business valuation are illustrated through case studies from a variety of industries.

Stan Feldman is associate professor of Finance at Bentley College and co-founder of BizownerHQ.com, which provides business valuation services online at http://www.bizownerHQ.com. He has consulted on valuation for 10 years and has been published in Review of Economics and Statistics, Managerial and Decision Economics, and Levy Institute Proceedings on Industry Profitability. Feldman is also a regular contributor to the Boston Business Journal.

Tim Sullivan is professor of Finance at Bentley College. His research interests are in the areas of corporate finance and financial modeling. He has published his research in International Management Review, Journal of Finance, Financial Analysts Journal and Review of Economics and Statistics. Roger Winsby is president of BizownerHQ.com.

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Mem' Rain
(Pudding House Publications, 2002)
Nancy Esposito

"Mem' Rain," English lecturer Nancy Esposito's second collection of poems, was a winner of the 2002 National Looking Glass Poetry Chapbook Competition sponsored by Pudding House Publications, a national poetry archive. These poems reflect the years Esposito spent in Latin America, particularly Mexico and Nicaragua, where she lived for two years. Some of the collection addresses the harrowing political situation in a number of Central American countries in the 1980s that affected the lives of individuals dramatically for years thereafter and continues to do so in more subtle ways even now.

Nancy Esposito's first collection was "Changing Hands," published by the Quarterly Review of Literature Contemporary Poetry Series. A winner of numerous awards, she has published widely in literary magazines in the country. Her poems have been translated into Spanish and Vietnamese.

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A World Safe for Capitalism:
Dollar Diplomacy and America's Rise to Global Power
(Columbia University Press, 2002)
Cyrus Veeser

In his new book, "A World Safe for Capitalism: Dollar Diplomacy and America's Rise to Global Power," Assistant Professor of History Cyrus Veeser takes a look at how America began to intervene in world affairs in the late 19th century, mainly in Latin America and the Caribbean. Veeser focuses on a little-known incident - the takeover by the Santo Domingo Improvement Company (SDIC) of the Dominican Republic's national finances, debt, banking and railroad systems in the 1890s. Theodore Roosevelt plays a leading role in the study, as do State Department officials, Caribbean rulers, economists, international lawyers, sugar planters and European bondholders. While the SDIC did serve American interests for years, Veeser argues that a conflict between private interest and public policy eventually led Roosevelt to launch a sweeping new policy that became known as the Roosevelt corollary to the Monroe Doctrine. The corollary gave the U. S. the right to intervene anywhere in Latin America that "wrongdoing or impotence" (in Roosevelt's words) threatened "civilized society."

Through archival research in the U.S., Europe and the Caribbean, Veeser brings together developments in New York, Washington, Santo Domingo, Brussels and London as the U.S. begins to establish an informal empire. In the end, Roosevelt concluded that the SDIC was an example of how not to use American wealth and power overseas. The new policy, known as Dollar Diplomacy, foreshadowed later American initiatives such as the International Monetary Fund and the World Bank. Cyrus Veeser, a former Fulbright fellow in the Dominican Republic, won Columbia University's Bancroft prize for the dissertation on which "A World Safe for Capitalism" is based. He has been published in Harpers and his new work was featured in the Chronicle of Higher Education's Verbatim column in the October 25 issue.

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America’s Second Tongue:
American Indian Education and the Ownership of English,     1860-1900
(University of Nebraska Press, 2002)
Ruth Spack

Written by Bentley College English Professor Ruth Spack, America’s Second Tongue: American Indian Education and the Ownership of English, 1860-1900 (University of Nebraska Press, 2002) sheds new light on American Indian mission, reservation and boarding school experiences by examining the implementation of English-language instruction and its effects on Native American students. A federally mandated system of English-only instruction played a significant role in dislocating Native American people from their traditional ways of life in the late nineteenth and early twentieth centuries. The effect of this policy, however, was more than another instance of cultural loss. Instead, English was transformed by and even empowered many Native American students.

Drawing on archival documents, autobiography, fiction, and English as a Second Language theory and practice, America’s Second Tongue traces the shifting ownership of English as the language was transferred from one population to another and its uses were transformed by Native students, teachers and writers. The perspectives and voices of government officials, missionaries, European American and Native teachers and the students themselves reveal the rationale for the policy, how it was implemented in curricula and how students from dozens of different Native cultures reacted differently to being forced to communicate orally and in writing through a uniform foreign language.

Ruth Spack is associate professor of English and director of the English for Speakers of Other Languages Program at Bentley College. She the author of Guidelines: A Cross-Cultural Reading/Writing Text and The International Story: An Anthology with Guidelines for Reading and Writing about Fiction, and coeditor of Negotiating Academic Literacies: Teaching and Learning Across Languages and Cultures and Enriching ESOL Pedagogy: Readings and Activities for Engagement, Reflection, and Inquiry.

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Creating the Healthy Organization: Well-being, diversity and ethics at work
(Thomson Learning)
Sue Newell

In Creating the Healthy Organization: Well-being, diversity and ethics at work (Thomson Learning, 2002), Bentley College Management Professor Sue Newell provides an introduction to the conditions that contribute to the creation of a “healthy organization.”

The text is divided into three sections that address the impact of organizations on the individual (focusing primarily on stress), discrimination in the workplace and business ethics. In each section Newell reviews research and organizational initiatives that have been developed to manage these issues in the workplace and places them in a historical context. She touches on equal opportunity and diversity management, corporate fitness and employee assistance programs, flextime and career planning as ways that an organization can better meet the needs of its increasingly diverse workforce.

“Fostering [employee] commitment and the full use of potential can be achieved only through reducing the negative impact of the organization and promoting positive employee growth,” Newell writes.

"The best 'people' strategy is therefore to treat all employees with respect and trust and provide them with work environments which offer them the opportunity to develop skills and competencies relevant not just to their current job, but to jobs that will need to be done in the future."

Creating the Healthy Organization was published in the United Kingdom and, as such, many of Newell’s examples draw from British corporations and the particular issues they are struggling with in the workplace. The book is part of a Thomson Learning series on Psychology at Work.

Sue Newell is professor of Management at Bentley College. She has taught at University of London, Warwick Business School and Nottingham Business School. She is author of The Healthy Organization: Fairness, ethics and effective management (Routledge: 1995) and numerous journal articles.

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Cyberlaw: Your Rights in Cyberspace
(Thomson Learning, 2001)
Gerald Ferrera, Stephen Lichtenstein, William Schiano, et al.

"Cyberlaw is the new legal environment, the new frontier," says Stephen Lichtenstein, Law professor and co-author of a new book on the topic. "With the enormous potential and growth of e-commerce and e-business and the new and complex legal issues and problems precipitated by it, we recognized that cyberlaw was the next level for our discipline."

Stephen, his fellow Law professors Gerald Ferrera and Margo Reder, and William Schiano, professor in electronic commerce, co-authored "Cyberlaw: Your Rights in Cyberspace" with Ray August of Washington State University. This is an adaptation of their cyberlaw textbook published in 2000 and was written for managers and CEOs of high tech and dotcom companies. The book includes an introduction to cyberspace, as well as intellectual property, social and international issues within cyberspace.

Gerald Ferrera developed the nation's first undergraduate business course in cyberlaw. He has published articles in the American Business Law Journal, Business Law Review, and others, and has been quoted in Fortune, PC World, Newsday and the Boston Globe.

Stephen Lichtenstein is past president of the North Atlantic Region of the American Business Law Association. He has published papers involving product liability, administrative law, affirmative action and the rights of the elderly

Margo Reder has published numerous law review articles and is widely cited in the areas of civil rights in employment, international business, securities law and family law.

Bill Schiano has published numerous case studies in the Harvard Business Review and has been featured in eWeek, The New York Times, Mass High Tech and the Boston Globe.

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Given
(Verse Press, 2002)
Arielle Greenberg

English lecturer Arielle Greenberg’s first collection of poems, Given, will be published in November 2002 by Verse Press. It is comprised of poems written between 1997 and 2001, many of which tell skewed, dream-like stories about negotiating within and without communities. Most of the poems in Given have previously appeared in literary journals such as Fence, The Indiana Review, Pleaides and American Letters & Commentary, journals devoted to work which falls between traditional lyric verse and non-linear experimental poetics.

Greenberg is a full-time lecturer in the English department at Bentley College, where she teaches expository writing, literature and creative writing. In addition to publishing poems, she is also a frequent contributor of book reviews to Rain Taxi, The Electronic Poetry Review and other magazines. This past summer, she was a MacDowell Colony fellow in New Hampshire; other awards include the Milton Dorfman Poetry Prize and a Saltonstall Individual Artist’s Grant. She will be speaking on her literary criticism as well as on her own work at Small Press Traffic, a literary arts center in San Francisco, this autumn.

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Guns and Violence: The English Experience
(Harvard University Press, 2002)
Joyce Malcolm

In her latest book, Guns and Violence: The English Experience (Harvard University Press, 2002), Bentley History Professor Joyce Malcolm disproves the assumption that there is a connection between restrictive firearms legislation and lower rates of criminal violence. Her case study is England, upon whose Bill of Rights the American second amendment was modeled. Malcolm traces the history of gun ownership in England and Wales from medieval times through 2000, exploring the conditions that impacted criminal levels, including attitudes towards crime, economic and social issues and government legislation around firearms. Her discovery: violent crime (and handgun violence) in England is on the rise, despite an almost complete ban on private handguns.

"Understanding the actual relationship between firearms and violence is essential to developing policies that can provide law-abiding citizens with that personal security ... dubbed first among the great and primary rights of mankind," Malcolm writes.

Reviews of Guns and Violence have appeared in The Wall Street Journal and on Fox News.

Joyce Malcolm is professor of History at Bentley College and a nationally recognized authority on the second amendment to the U.S. Constitution. She is also author of and To Keep and Bear Arms: The Origins of an Anglo-American Right (Harvard, 1994). She serves as Senior Advisor in the MIT Security Studies Program and is recipient of a Bentley College Award for Excellence in Research. Malcolm’s research and writing focus on the impact of war on society, the popular attitude toward personal liberty, law and religion. She has taught at Boston University and Northeastern University and consulted for the National Park Service, Boston.

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Managing Knowledge Work
(Palgrave, 2002)
Sue Newell

In Managing Knowledge Work (Palgrave, 2002), a new management textbook for MBA students, Bentley College Management Professor Sue Newell and her colleagues from Warwick Business School in the UK provide an overview of the latest research in the field of knowledge management. The authors outline key debates in the field; profile organizations deeply involved in knowledge work; and, analyze how knowledge is managed in various settings. Among the issues they touch on are the dynamics of knowledge creation, teambuilding, human resource management techniques, the use of information and communications technology and the development and nurturing of “communities of practice.” Throughout the text, the authors use case studies and a role-play to demonstrate the challenges of particular aspects of knowledge management in the real world.

"[Today's] organizations need to respond rapidly… using all available knowledge to develop new products, services and organizational processes to create changing circumstances," they write. "Developing and supporting workers engaged in… complex knowledge-intensive work requires a very different management approach and form of control."

Chapters include: Knowledge Intensive Organisations; The Practice of Knowledge Work: Teamworking and Trust; Human Resource Management and Knowledge Work; Knowledge Work and Information and Communication Technologies; Community Approaches to Managing Knowledge Work; Managing Knowledge for Innovation; Barriers and Facilitators to Knowledge Capture and Knowledge Transfer.

Managing Knowledge Work was written by Sue Newell, professor of Management at Bentley College; Maxine Robertson, lecturer in Organisational Behaviour at Warwick Business School, University of Warwick; Harry Scarbrough, director of the ESRC Evolution of Business Knowledge Programme, Warwick Business School, University of Warwick; and, Jacky Swan, reader in Organizational Behaviour, Warwick Business School, University of Warwick.

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Muscular Christianity: Manhood and Sports in Protestant America, 1880-1920
(Harvard University Press, 2001)
Cliff Putney

Assistant Professor of History Cliff Putney's first book "Muscular Christianity: Manhood and Sports in Protestant America, 1880-1920" describes how the late 19th century Protestant church encouraged competitive sports and physical education as an ideal of Christian manliness. Cliff analyzes this historical phenomenon, called muscular Christianity, and how it involved famous people such as Theodore Roosevelt and produced modern-day cultural staples such as basketball, volleyball, the Boy Scouts, organized camping and the YMCA.

Harvard University Press, the publisher of "Muscular Christianity," has nominated the book for a number of prestigious awards, including a Pulitzer Prize. Publisher's Weekly called "Muscular Christianity" "the definitive treatise" on Protestantism and sports in America. His book has also been reviewed by The Washington Post and Christian Science Monitor. Cliff also spoke on the history of sports in the YMCA at the 150th-anniversary convention of the YMCA of the USA last year.

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The Rule of Three: Surviving and Thriving in Competitive Markets
(The Free Press, 2001)
Rajendra Sisodia and coauthor

Name any industry you are likely to find that the three strongest, most efficient companies control 70 to 90 percent of the market. Here are just a few examples:

  • McDonald's, Burger King and Wendy's
  • Nike, Adidas and Reebok
  • Bank of America, Chase Manhattan and Banc One
  • Merck, Johnson & Johnson and Bristol-Myers Squibb

In their new book, "The Rule of Three: Surviving and Thriving in Competitive Markets," Marketing professors Rajendra Sisodia of Bentley College and Emory University's Jagdish Sheth show that in mature markets, three generalist companies will dominate most industries. In order for a smaller company to succeed, it must establish and defend a product or market niche. Any company not merging or specializing is likely to be destroyed. This new concept has powerful strategic implications for businesses large and small.

Drawing on years of research covering hundreds of industries both local and global, "The Rule of Three" offers counterintuitive insights, with suggested strategies for the "Big 3" players, as well as for mid-sized companies that may want to mount a challenge and for specialists striving to flourish in the shadow of industry giants. The book also explains how to recognize signs of market disruptions that can result in serious reversals and upheavals for companies caught unprepared.

Raj Sisodia is Trustee Professor of Marketing and the founder of Bentley's Center for Marketing Technology. His research activities focus on digital commerce; technology management; the telecommunications and information industries; marketing productivity; and the impact of information technology on marketing strategy. He is an adviser to the telecommunications, computing, health care, real estate, and financial services industries, including such clients as IBM, Motorola, Sprint, MCI, Telecom Italia and the World Bank. Raj's work has been featured in professional journals such as the Harvard Business Review and national media including the Wall Street Journal, New York Times, Washington Post and American Public Radio's Marketplace.

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